If you were charged for a meal you did not receive, please contact customer care. They will review your account and issue a refund if applicable. Ensure you have canceled or paused your subscription before the delivery date to avoid charges.
How to Request a Refund for Unauthorized Charges
If you notice a charge on your account for a meal you did not receive, please follow these steps to request a refund from MacroPlate's customer care team:
- Contact MacroPlate Customer Care via email at support@macro-plate.com or call [Insert Phone Number].
- Provide your account details and specify the unauthorized charge you wish to dispute.
- The customer care team will review your account, verify the details, and process a refund if the charge was unauthorized.
Avoiding Unauthorized Charges
To prevent unauthorized meal charges, please ensure the following before your scheduled delivery:
- Cancel or pause your subscription through your MacroPlate account dashboard prior to the delivery cutoff time.
- Verify your meal selections and delivery preferences to avoid unexpected charges.
Additional Support
For further assistance with refunds, subscription management, or any billing concerns, please reach out to our dedicated support team who is ready to help you with a warm and knowledgeable approach.
Visit our website at https://macro-plate.com/contact for more contact options.
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